Returns & Exchanges
At SMBC, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a hassle-free return and exchange process within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original packaging, ensuring all tags are attached and the product is in its original condition.
Ship the Item
Print the prepaid shipping label provided through the portal and drop off your package at any authorized carrier location.
Receive Refund or Exchange
Once our warehouse inspects the returned items, we will process your refund to the original payment method or ship out your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing